No Visitor Parking, PTS is unresponsive
I am so completely frustrated with the parking situation in my area of campus. I work at Coor Hall. I have (and pay for) a Motorcycle surface parking permit.
The only nearby Motorcycle surface lot WAS in Lot 65, about a block away. Now, that lot is closed (for construction), so the next nearest Motorcycle surface parking is in Lot 15, which is unreasonably far away.
I sometimes choose to drive my car to work. I also occasionally have vendors or others come to visit me at work for business or other purposes. ALL VISITOR PARKING in the vicinity of Coor Hall has disappeared over the past several months. The 10th St/Myrtle Ave structure, which has visitor capabilities and space available, is restricted to Permit Only. The nearest visitor parking is now in the Gammage lot, which is an unreasonable walk in 110º+, especially given that there is a parking structure right next door with open spaces in it.
I know there is construction going on over here! It would be impossible to not notice! PTS making the situation WORSE by closing off visitor parking in the area is just silly.
PTS further sold me a Motorcycle surface permit that I intended to use in Lot 65, then closed that lot without notice or a reasonable replacement.
I have tried to address these issues with PTS directly. I was met with 'company speak' about options that aren't really acceptable, and promises that the new parking structure, currently under construction, will offer visitor spaces - some day. They failed to respond at all to the issue with the Motorcycle surface lot, and just clammed up when pressed further.
I don't know why PTS doesn't seem to ever do anything to improve their horrible customer service reputation when it comes to stuff like this, but my experience right now is that they don't care and aren't interested in explaining why things are the way they are, or doing anything to fix it.