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Speak up Be heard: Policies and procedures

Closing between Christmas & New Yrs

Submitted: November 3, 2022
Last updated: November 3, 2022
Status: In process

Comment or issue submitted:

Hello, I would like to submit a request for ASU to close during Christmas and New Year's, with the caveat that units which might need to stay open for research related activities could still have the ability to access their space. It would also be great for hourly staff to still get paid during that time, if possible.

The other two state universities have made it work, and since ASU is #1 in innovation, I think that we can find a way to also make it work and pride ourselves on that. Especially if it means making staff happy. This would lead to improved morale overall as well, knowing that our leadership is open to giving us the same benefits that our counterparts get.

Resolution:

TBD



Limit solicitors on campus

Submitted: November 29, 2021
Last updated: November 3, 2022
Status: Resolved

Comment or issue submitted:

What policies changes can be made to limit non-ASU affiliated people, specifically solicitors, on campus? I am tired of being approached by petitioners and religious groups while I am walking around campus or eating outside the MU.

Resolution:

Staff Council seeking guidance from the Office of General Counsel



Phone reimbursement

Submitted: July 7, 2022
Last updated: August 24, 2022
Status: Resolved

Comment or issue submitted:

Now that we have to have a cell phone connected to Jabber (our office phones are removed) and we need a cell phone to do 2-factor authentication will we be reimbursed for having to have a cell phone in order to do your job? As a reference, ASUEP offers a bi-weekly payroll reimbursement for their employees. Why can't the University do the same?

Resolution:

To align with the university’s goals of accessibility, flexibility and agility, ASU has adopted an enterprise-wide solution for voice communication – Zoom Phone. Zoom phone can be added to your computer after submitting a Zoom phone request via Service Now. Employees are not required to set-up 2-factor authentication on any personal cell phone device as there are other available devices such as a key fob to complete the 2-factor authentication process. You may also refer to your “My ASU” page under My Tasks and review the information related to “ASU Transition to Zoom phone” and follow the instructions.Some positions throughout the university require the use of a cell phone or offer reimbursement based on an employee’s position and required duties. If you feel your job requires you to have a cell phone or bi-weekly payroll reimbursements, please work with your supervisor and internal HR department on your request.

Zoom phone
: https://uto.asu.edu/zoom-phone
Service Now:
https://asu.service-now.com/nav_to.do?uri=%2Fcom.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3Da2f78b251b7e05505201993f034bcb40%26sysparm_link_parent%3D37f15a1f1390774075e9b4a76144b09a%26sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4%26sysparm_catalog_view%3Dcatalog_default%26sysparm_view%3Dcatalog_default



Full remote work inequity

Submitted: January 18, 2022
Last updated: January 25, 2022
Status: Resolved

Comment or issue submitted:

Currently, ASU allows employees who live out of state to be hired and work fully remotely. I was hired at the same time as a colleague of mine, doing the same job, being trained on the same tasks, with the same title. Exact same. However, because I live in-state, I must come to campus three times per week. My job is clearly possible to do remotely, as I do not interact with students. I did try to request full remote but was denied. I was able to get hybrid approved, but only after providing a reason that is temporary and based on the COVID pandemic, which was not my first reason, but rather told to me to use as my reason so it would be accepted. I and many others are finding other jobs outside of ASU because of this. I wanted to share this issue with someone as I believe this is happening in other departments at ASU too. I hope a change can happen because I think it is sad that ASU is losing many people because they are not being innovative with their employee work environments.

Resolution:

The flexible work arrangement program requires that the EVP sign off on full remote work requests in situations when there is a mutual interest for the university and employee. While we cannot speak to your specific situation, there may be more circumstances and criteria that you are not aware of. We encourage you to revisit this with your supervisor.



Insurance coverage for gender-affirming procedures

Submitted: August 20, 2021
Last updated: November 16, 2021
Status: Resolved

Comment or issue submitted:

Are there any updates on getting Trans employees medical insurance coverage for needed gender-affirming procedures? These can be quite expensive, and self-image due to gender dysphoria can lead to a huge decrease in productivity, mental wellbeing, and an increase in stress, mental health side effects like depression and anxiety, etc.

Resolution:

Currently, the medical plans with ADOA exclude benefits for gender affirming surgical procedures. Other services related to gender affirmation are covered. ASU is exploring options on how to provide comprehensive gender affirming care for employees. The environment with medical service offerings is complex—we are in development with an arrangement for full compliance with the Affordable Care Act and other required provisions.



Sync option for Fall 2021?

Submitted: August 16, 2021
Last updated: November 16, 2021
Status: Resolved

Comment or issue submitted:

What can staff tell faculty who don't want to teach in-person but want to move their class to Zoom? We've been told Sync is not an option. Can a clear message be sent to faculty if there is or is not a Sync option for fall 2021? If there is no option for sync and they qualify for FMLA there will not be anyone to teach the in-person courses with classes starting in 2 days.

Resolution:

Please reach out to your College Leadership.



Consideration for working from home option

Submitted: June 17, 2021
Last updated: September 14, 2021
Status: Resolved

Comment or issue submitted:

Hello,

Recently it was announced that workers will be required to come into the office full time. I do not interact with students, so I can perform my job anywhere. I understand that some people may want to go back to normal, but working from home has been very beneficial. Perhaps some employees who want to work primarily in-office can still do that? That would save quite a bit of office space.

Working from home has been highly beneficial to both my physical and mental health. Not being required to commute has made a healthy sleep schedule finally obtainable. I have been more focused on my work because I don't need to worry about hot weather or traffic.

Working in the comfort of my home allows me to eat healthier, and do quick exercises during my lunch break. Working from home allows greater freedom, giving me the option to live closer to my family members. Zoom calls haven't hurt my connection with my team at all. I have a strong working relationship with all my coworkers. Anyone who I have asked, whether internal or with other employers, prefers working from home. The total control of your environment allows absolute focus on work.

Bloomberg estimates that working from home boosts worker productivity. https://urldefense.com/v3/__https://www.bloomberg.com/news/articles/2021...$

I humbly request that ASU and departments within reconsider their stance on working from home.

Thank you.

Resolution:

The University is currently reviewing options for flexibility and should provide a more specific response in Fall 2021



Vaccine card accepted?

Submitted: June 11, 2021
Last updated: August 20, 2021
Status: In progress

Comment or issue submitted:

Is there a way to see if our vaccine card upload has been accepted?

Resolution:


Working from home

Submitted: June 22, 2021
Last updated: March 29, 2021
Status: In Progress

Comment or issue submitted:

Several of us had reservations about working from home, but through the pandemic we found we have actually been more productive, able to live healthier lifestyles, and feel like we are contributing to sustainability goals by not commuting and increased savings in overhead costs. We understand there is a desire to have staff back on campus, particularly student-facing staff. Some of us would prefer to continue working remotely all the time, but it seems there is a blanket perception among leadership that in person is a better way to operate without making the case that it is actually so in all circumstances. This seems like an obvious disconnect for such an innovative institution, but it seems people who ask about this option are frowned upon. To what extent or under what circumstances might ASU consider or even encourage staff, especially non-student facing staff, to work remotely more permanently?

Resolution:


Telework policy

Submitted: June 22, 2021
Last updated: March 26, 2021
Status: In Progress

Comment or issue submitted:

Many of us thrive with working from home and would like to do so after the phase back to campus. Can you discuss (1) the process of getting us all back to campus and (2) as more students come back to campus, do you see the university allowing more staff members to continue to work remotely?

Resolution:


.